13 Remote Receptionist Jobs to Discover

Understanding the Role of a Remote Receptionist

As virtual work continues to gain traction, the demand for remote receptionist jobs is also on the rise. If you're considering a career in this field, this article will provide you with all the essential information you need to know.

We'll explore the day-to-day responsibilities, salary expectations, and the equipment required for this role. Additionally, we’ll highlight some of the top companies that regularly hire remote receptionists.

Day-to-Day Responsibilities of a Remote Receptionist

The duties of a remote receptionist can vary depending on the company, but they generally include answering incoming phone calls, understanding the caller's needs, and directing them to the appropriate person or department. They also keep detailed records of each interaction.

In addition to handling calls, some remote receptionists may be responsible for administrative tasks such as scheduling meetings, managing email correspondence, proofreading documents, and performing data entry. These roles are often entry-level, but there is potential for career advancement, especially if you're interested in moving into positions like executive assistant.

Qualifications for Remote Receptionist Jobs

To succeed as a remote receptionist, you should have a high school diploma or GED. Prior customer service experience is beneficial, as well as the ability to work independently in a remote environment. You should also be able to multitask, stay calm under pressure, and possess excellent written and verbal communication skills.

Fast and accurate typing skills, attention to detail, and being computer-savvy are also important. Familiarity with common software programs is a plus.

Average Salary for a Remote Receptionist

Remote receptionist salaries can vary based on location, company size, and experience level. According to ZipRecruiter, the average hourly wage is around $18. With time and experience, your salary can increase. Some companies offer additional earning opportunities such as performance-based bonuses, referral payments, or sales incentives.

Specialized training in fields like medicine or law can lead to higher wages compared to generalist roles.

Required Equipment for a Remote Receptionist

Most remote receptionist roles require the following equipment:

• A computer
• A smartphone or landline
• A headset
• High-speed internet connection
• Up-to-date software programs
• A quiet, distraction-free home office
• Office supplies like paper and pens

Some employers may provide certain equipment, such as a computer, headset, and an internet stipend. However, it’s important to check job listings for specific requirements.

What Equipment Do Employers Provide?

Many companies use specialized software to manage calls and other tasks. Some may provide necessary equipment, while others expect you to supply your own. You’ll likely receive training on work-specific procedures and call-handling instructions.

Employers may also require you to test your internet bandwidth to ensure it meets their standards. In most cases, a hardwired internet connection through an Ethernet cable is required.

Who Hires Remote Receptionists?

Remote receptionists are hired by a wide range of businesses, including small companies, large corporations, lawyers, entrepreneurs, and therapists. These roles are versatile and can be found across various industries.

Top Companies Hiring Remote Receptionists

Here are some of the top companies that hire remote receptionists:

1. Answer Aide
   Hires virtual customer service representatives from AL, FL, GA, or TX. Requires a typing speed of at least 40 WPM, strong communication skills, and the ability to multitask. Offers flexible schedules and benefits for full-time employees.

2. AnswerFirst
   Hires customer service professionals from the US to handle calls for clients. Offers full-time and part-time roles with benefits after six months of employment.

3. Back Office Betties
   Hires legal intake specialists in Arizona, Texas, Nevada, Pennsylvania, and Florida. Provides full-time positions with all necessary equipment.

4. Bold Business
   Offers remote positions in various fields, including administrative support, customer service, and IT. Provides comprehensive benefits for full-time employees.

5. Gabbyville
   Hires US-based remote receptionists to handle client calls, take messages, and book appointments. Requires internet speed tests and typing results.

6. PATLive
   Hires part-time virtual receptionists from Texas, North Carolina, and Georgia. Requires prior experience in admin or clerical roles.

7. ReceptionHQ
   Provides personalized services to clients in multiple industries. Operates 24/7 with flexible scheduling options.

8. Ruby Receptionists
   Offers both full- and part-time positions with flexible scheduling. Benefits are available for full-time workers.

9. Smith.ai
   Hires virtual receptionists and customer engagement representatives from the US and Mexico. Offers flexibility for full-time and part-time roles.

Other Places to Find Virtual Receptionist Jobs

If you’re looking for more opportunities, consider these platforms:

1. Robert Half
   A staffing agency offering remote, temporary, and permanent roles for US residents.

2. FlexJobs
   A paid job board that vets all listed jobs to avoid scams. Offers a wide range of remote receptionist positions.

3. LinkedIn
   A social media platform where you can search for remote receptionist jobs and set up job alerts.

4. Upwork
   An online marketplace for freelancers, offering a variety of call-related work, including customer service and sales roles.

Pros and Cons of Working From Home as a Remote Receptionist

There are several advantages to working as a remote receptionist, including no college degree requirement, good opportunities for beginners, and flexible scheduling. Many companies offer benefits for full-time workers and have numerous job openings.

However, there are also some drawbacks, such as entry-level pay, the possibility of working nights, weekends, or holidays, and the stress associated with phone work.

Final Thoughts on Being a Virtual Receptionist

Whether working from home as a virtual receptionist is right for you depends on your personal preferences and career goals. Weighing the pros and cons carefully will help you make an informed decision. As you can see, there are many companies eager to welcome you onto their team.