Car Dealer Accused of Taking Inheritance – How to Stay Protected

Customers Lose Thousands to Alleged Scam at Baltimore Used Car Dealership

Multiple customers have reported that they paid thousands of dollars to a used car dealership in Baltimore, only to be left without a vehicle or with a problematic one. The situation has raised concerns about the legitimacy of the business and its practices.

One customer, Tammie Skinner, shared her experience after she put down $10,000 for a used car in March. She claims she has not received any updates from the dealership regarding the delivery of the vehicle or a refund. Skinner described the money as her inheritance, which made the loss even more devastating.

Another customer, Debra Godsey, also had a negative experience. She received a 2012 Chevrolet Traverse with over 167,000 miles, several recalls, and multiple error codes. The vehicle broke down shortly after she received it, and it was in the shop during her interview with WMAR 2 News.

The dealership in question is called Vehicle Veterans, a registered business in Maryland that offers a brokerage service. In such businesses, customers are expected to pay a broker’s fee, set a budget, and let the company know what type of vehicle they are interested in. The dealership then monitors available listings and facilitates the purchase.

Skinner said she was drawn to the company after seeing videos of happy customers on Facebook. She met with Vernon Crowffey, a broker who helped start Vehicle Veterans. According to Skinner, Crowffey and his sister presented a convincing show, making her believe she would receive a vehicle.

However, after paying $10,000 cash, Skinner claims she still hasn’t heard from the dealership. She explained that she didn’t want monthly payments because she is struggling to make ends meet with 13 people in her household.

Crowffey responded to the allegations by stating that his cousin Michael Henry, the owner of the business, had control of the funds. However, the news station reported that several customers provided receipts showing Square payments made directly to Photogeniks, Crowffey's photography business.

Despite the controversy, Crowffey said he is still committed to helping his clients. He expressed his determination to make things right, regardless of whether he or Henry took the money.

For now, many customers are waiting for either a vehicle or a refund. According to the news report, Vehicle Veterans has had two complaints filed against it at the Maryland Office of the Attorney General.

Tips for Avoiding Scams When Buying a Used Car

Losing thousands of dollars during any transaction is a nightmare, especially when purchasing a vehicle. Not only does it drain your savings, but you also end up without a car to get you to and from work.

If you're in the market for a used vehicle, doing your homework can help you avoid a devastating outcome. Here are some tips:

• Work with a Reputable Dealer: Check online reviews and the business’s legal status to ensure most customers have a positive experience.
• Get Recommendations: Consider getting a recommendation from a family member or friend who had a good experience purchasing a vehicle recently.
• Request the VIN: Use the VIN to look up the vehicle’s accident history and title status.
• Test Drive: Spend at least 20 minutes in the vehicle, drive it up hills, and test out every button you can find.
• Hire a Mechanic: Consider paying a trustworthy car mechanic to review the condition of the vehicle.
• Review Paperwork: Confirm that the title has the same name as the seller’s. Before signing any contracts, read the fine print and confirm you understand everything. Don’t drive off the lot without a copy of the signed contract.

By taking these steps, you can protect yourself from potential scams and ensure a smoother buying experience.